The NSW Opposition is calling on the Minns Labor Government to come clean on the true extent of cuts to Service NSW and to rethink the sacking of more than 200 frontline staff.

The Member for Willoughby Tim James said the local Service NSW was an example of essential services delivered well that the Willoughby community relies on, but Chris Minns is ripping millions in annual funding and sacking hardworking staff.

“Service NSW was the gold standard in customer service under the former Liberal and Nationals Government, but now it’s being gutted by short-sighted budget cuts. This is a betrayal of the trust that the people of Willoughby, especially those who rely on our Chatswood centre, have placed in the government. It undermines an essential service for our community,” said Mr James.

According to leaked Service NSW documents, the agency will be subject to more than $100 million of annual cuts:

• Digital Services will receive a $34 million cut, equating to a 26% reduction in funding.
• Disaster Preparation and Recovery will receive a $9.2 million cut, equating to a 64% reduction in funding.
• Partnerships and Projects will receive a $13.5 million cut, equating to a 56% reduction in funding.
• Service NSW Business will receive a $11.7 million cut, equating to 31% reduction in funding.

Shadow Minister for Customer Service and Digital Government James Griffin said Service NSW was an example of what good customer service looked like, delivering essential services that people rely on, and Chris Minns is ripping millions in annual funding and sacking hardworking staff.

“Only last year, the Minister for Customer Service and Digital Government Jihad Dib said that Service NSW was ’where citizens know they can turn in times of need and yet he’s about to slam the door in their face,” said Mr Griffin.

“The people of Willoughby and NSW deserve better,” said Mr James.